Some Gmail Subscribers Not Seeing Our Emails

Unless you have set your Gmail preferences not to use tabs, Gmail sorts mail into “Primary”, “Social”, and “Promotions”.

By default, Google places group emails like the CCA email under the Promotions tab.

If you don’t regularly check your Promotions tab, or would prefer the CCA email to arrive in your primary inbox, there are two different ways you can teach Gmail to put CCA email in your Primary tab. Use either one of these methods.

1.) Add mail@charlestowncitizens.org to your Google Contacts.

2.) Drag one of our email newsletters from the Promotions tab to the Primary tab. Gmail will ask in a pop up box at the bottom of the page whether it should always deliver mail from mail@charlestowncitizens.org to the Primary tab and you should click on yes.